We’re easy to reach, quick to respond and always here to help.
As an OnBase expert, Global ECM Technology offers an unprecedented level of support with our Extended Support program.
Our support philosophy is built on ensuring your organization has the tools it needs to keep your system running reliably and at peak efficiency. Our highly trained and experienced support engineers help you assess, troubleshoot and resolve any technical issues with your systems, should they arise.
Your Extended Support program ensures you have access to Support Engineers to assist your Trained Admins with upgrades for new releases, software upgrades and patches as needed. This forward-thinking support provides you with a system that continues to run at maximum productivity and ensures that new releases don’t interfere with previous configurations or custom work.